FAQ’s

Q?Why Hill’s as opposed to your current grocery store?
A.

If you’re looking for the convenience of a home food delivery service, Why not choose the best. Hill’s is a name that thousands of smart New England families have chosen for over 89 years. Start your family on a better way of life. Save time, eat healthier, shop the convenient way!

Q?Where do you deliver?
A.

Hill’s Home Market services the following areas from our Hudson, Massachusetts distribution center.

  • Massachusetts.
  • Rhode Island
  • New Hampshire – (from Concord South).
  • Maine – (Southern).
  • Connecticut – (Eastern CT and Hartford North)
Q?How long does it take to get delivery?
A.

Delivery is usually within two weeks from the date of your purchase.

Q?What is your return policy?
A.

All of our Food Products have a 100% unconditional Guarantee.  If you are dissatisfied any food,  we will exchange it at no cost to you!  This way all of our families can try new or existing products with no risk to them.

Q?Can you help me estimate my family’s food needs?
A.

Yes. Our friendly staff are all trained to assist you in planning and placing your order according to your individual family needs and food budget. You may reach Customer Support by calling our toll free number at (800) 682-3000 or by e-mailing us at csupport@hillshomemarket.com.

Q?How do I pay for my purchases?
A.

We accept all major credit cards including Master Card, Visa, American Express, Discover and any ATM/ Debit cards bearing the MasterCard or Visa logo. We also accept personal checks and offer convenient monthly payment options (subject to approval).

Q?Since I will be stocking up, do I need a lot storage space for my products?
A.

No. In fact most customers are surprised how little space is actually needed to stock up.

Q?Does Hill’s Home Market sell or rent personal information about its customers to third parties?
A.

No. Hill’s Home Market understands, recognizes and respects the importance of maintaining your privacy. Hill’s does not sell or rent personal information about individual customers (such as name, address, telephone number, email address) to third parties.

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